Customer Support Daisy
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Recent activity by Customer Support Daisy-
What is a return service?
Return service is only applicable for Delivery Order (DO) return service to the pick up location. The DO will be returned within 48 hours of delivery. Should you require a delivery of goods to the ...
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I have made the payment, but why is the status still shown as ‘Pending’?
The status is shown as ‘Pending’ because the booking is not yet completed.
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How do I get the quotation or rate card?
Unfortunately, we do not provide a rate card. However, you can check the price or get the quotation by following the next steps. Key-in your pick-up and drop-off address from the Google dropdown m...
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What are the benefits I will get from using T4B?
3 Steps booking Process (Pick up > Drop off > Details) Reusable recipient (party) based contract management Full tracking of booking details, including issues and returns Complete booking based...
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What is the difference between T4B and Simple Moving?
Simple Moving are designed for non-revenue generation activity such as house moving, office relocation, transporting bulky items for personal use. The payment method offers are Online Payment, Touc...
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When should I make the payment?
The payment has to be cleared according to your preferred payment option. If you choose any of the online payment methods, you have to make the payment before you can complete the booking. Meanwhil...
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What is the payment option available?
There are three (3) payment options available. TheLorry Wallet Online Banking Cash on Delivery (COD)
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We want to relocate our office, can we use T4B?
Unfortunately, no, you cannot. You have to use our Simple Moving Service for office relocation purposes.
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Can we use T4B for other purposes besides business?
We do not allow usage for personal use, or for office relocation.
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What is T4B?
T4B stands for TheLorry for Business. The service is designed for companies and businesses for first-mile or last-mile deliveries.