Customer Support Daisy
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Votes on activity by Customer Support Daisy-
What are the requirements to join as TheLorry Partner?
Malaysian age 21 and above Physically fit Own valid GDL licence (driver only) Smartphone user
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What if the vehicle is not registered under my name?
You may proceed as long as you have access to the vehicle & and it’s document.
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Does the driver help with the moving?
If manpower service is not added in your booking, the driver will only drive from pick up to drop off location. Driver will not help with carrying your items from the premise (house, office, shop, ...
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What is the extra service offered?
You may add on manpower and/or return service and/or insurance for your booking.
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Do I need a special license to drive as TheLorry Partner?
Truck and van need to have valid GDL licenses while other vehicles can use normal drivinglicense.
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How much are the cancellation fees?
If the booking is cancelled in less than 24 hours, the cancellation fee will be 50% of your total booking or RM200, whichever is lower.
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Can I change the payment method after completing the booking process?
Yes, kindly notify us at least 3 working days in advance before the moving date.If the change is from COD to Online Payment, we will only proceed with yourbooking once your payment is cleared and r...
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What is your coverage area?
We provide moving and logistics services across Peninsular Malaysia.
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What else is included in your vehicle charge?
Our vehicle charge is inclusive of fuel, and toll charges.
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I want a price quotation. How do I get it?
Our prices can be checked on our website. Just follow the steps below: Select the desired type of service under the “Move and Deliver” tab at the front page of our TheLorry website, and click “Ma...