General FAQ
- Are you for real?
- Who are the drivers? Can they be trusted?
- Does the price shown include manpower? If not, how do I get the price that includes manpower?
- Why are my calls / webchat / email left unanswered?
- I only need a lorry and a driver. Can I still place a booking?
- Will anyone from your side contact me before the moving date?
- Can I ride with the driver?
- Do the drivers drive straight through to destination?
- Do I have to be at the pickup and/or delivery locations?
- I keyed in my address and the drop down list doesn’t appear / error saying “Please insert a specific address”. How do I proceed?
- What are the payment methods?
- How much are the cancellation fees?
- What do you do?